Support

Support & FAQ

DayShape

Last updated: September 1, 2026

Getting Help

Email: support@dayshape.app
Beta feedback (TestFlight): use the built-in TestFlight feedback — screenshot, describe, send.

We aim to respond within 3 business days.

FAQ

Does DayShape require an account?

No. There is no sign-up, no login, and no account system. Everything works immediately after install.

Where is my data stored?

On your device. If you enable iCloud sync in Settings, data also syncs through your private iCloud (CloudKit) database — we cannot access it. See the Privacy Policy.

Does DayShape work offline?

Yes, completely. All recording, statistics, and planning work without a network connection.

How do I back up or move my data?

Use the built-in CSV/JSON export and restore in Settings. Your data is never locked in.

How do subscriptions and the free trial work?

Pro is available as a monthly/yearly subscription or a one-time lifetime purchase, processed by Apple via StoreKit. Eligible users get a free trial, managed by Apple. Manage or cancel anytime in your Apple ID settings.

What happens to my data if my subscription ends?

Nothing. Your records are never deleted — Pro features simply become unavailable until you resubscribe.

Which iOS version is required?

iOS 17 or later.